Voicemail

The following are tips for using and managing your school district voicemail.

Access voicemail from a different school district phone

1. From any school district phone, Press the Messages button. 
2. Press the * key 
3. Enter your ID (Extension), then press the # key 
4. Enter your Password (PIN number), then press the # key 

Access your voicemail from an external phone

1. Dial 616-528-6100 
2. Enter your ID (Extension), then press the # key 
3. Enter your Password (PIN number), then press the # key 

Basic Voicemail Controls:

Hear new message	1	Setup options	4
Send new message	2	Cancel or Backup	*
Review old message	3	Skip or Move Ahead	#

During Message Playback		After Message Playback
Restart Message	1	Repeat	1
Save	2	Save	2
Delete	3	Delete	3
Slow Playback	4	Replay	4
		Forward Message	5
Fast Playback	6
Rewind, small	7	Rewind	7
Pause or Resume	8
Fast Forward	9	Play message summary	9

Voicemail to Email

You can have your voicemail messages forwarded to your email as an audio attachment. If you would like this feature enabled please submit a help desk ticket.

A different voicemail retention policy will be applied to your mailbox if Voicemail to Email is enabled.

• Move New Messages to the Saved Messages Folder in 1 day 
• Move Saved Messages to the Deleted Items Folder in 7 days 
• Permanently Delete Messages in the Deleted Items Folder in 15 days