Friday, July 20, 2018

Phone System Status Update

This is a status update and some information on how the process will proceed, at least theoretically.

The primary server has been installed and we have started provisioning and placing phones.

Friday, July 27 - Clear Rate will start routing numbers for Emmons Lake, TMC, Glenmor, and everything contained in the Duncan Lake complex to one of our PRI's. Everything else will be routed to the other PRI. Secant will the connect the cut-over PRI to to the new phone system.

The phone system has already been programmed to route incoming and outgoing calls so things should work, mostly!

There will be some downtime when we cut-over. How much depends on factors out of our control.

We will spend the day Friday, Monday, and Tuesday testing and troubleshooting problems.

Monday, July 30 - End user training all day at Emmons Lake

Aug. 1-3 - Working on connecting paging system for buildings on the new system

Tuesday, Aug 7 - End user Training in Admin PD room. A sign up sheet will be available soon.

Aug 1-17 - Moving the remaining buildings to the new system one building at a time. Clear Rate will route appropriate numbers to the cut-over PRI as we do each building. This will cause some down time in that building, hopefully minimal. I will notify the administrator before we start each building.

  • HS
  • KMMS
  • Elementary buildings (order not yet determined)

Friday, Aug 17 - Cut-over second PRI to the new system

Wednesday, Aug 22  - End user Training in Admin PD room.

Please note that internal (extension) calling will not be available between buildings on the new system and buildings on the old system. You will need to dial the buildings external number.

Everything will not be perfect as we go. Report issues to the Help Desk so we can track and get them resolved.

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